Privacy Policy

1. Who we are

Clann ("Clann," "we," "us," or "our") is a family location-sharing and parental-controls app for iPhone, operated by Brian Vukmir, an independent app developer based in the United States. This Privacy Policy explains what information the Clann app and its supporting services collect, how we use it, and the choices you have.

By creating a Clann family or joining one, you agree to the practices described here. If you do not agree, please do not use the app.

2. Information we collect

Clann is a connected service: to share locations between family members and enforce parental controls across devices, some information is processed on our servers. We collect only what the app's features need.

We do not collect payment card numbers (any purchases are handled by Apple), and we do not use advertising SDKs, cross-app tracking, or data brokers. Our analytics measure how Clann itself is used — they do not follow you across other apps or websites.

3. How we use information

• To provide the app's core features — the family map, arrival and place alerts, screen-time limits, safe-driving summaries, and family messaging.
• To deliver push notifications you've asked for (such as a child arriving home or a request for more time).
• To keep the service secure, reliable, and working correctly, and to diagnose and fix problems.
• To respond to your support requests.
• To comply with the law, or to protect the safety, rights, or property of our users or the public where we reasonably believe it is necessary.

We do not use your family's information to build advertising profiles, and we do not sell or rent it to anyone.

4. Location data

Location is central to Clann, so we want to be clear about it:

• Sharing is per-person. Each family member controls whether they share their location, and can stop sharing at any time. When a member isn't sharing, their location isn't collected.
• "Always" permission. To show live location and notify your family when someone arrives or leaves a place, iOS requires background ("Always") location access. You grant this in the iOS permission prompt and can change or revoke it anytime in Settings → Privacy & Security → Location Services → Clann.
• Who can see it. A member's location is visible only to other members of the same Clann family, according to each person's sharing settings. It is not shared publicly or with anyone outside your family.
• History. Recent location and arrival/departure events are stored so the app can show timelines and presence. You can reduce what's kept by turning off sharing or removing a member.

5. Screen Time & parental controls

Clann's parental controls are built on Apple's Family Controls, Managed Settings, and Device Activity frameworks. A parent or guardian sets up these controls on a child's device with that device's consent through Apple's system prompts.

• Apple keeps the raw data private. Detailed Screen Time information is provided to the app by Apple through opaque, on-device tokens. Choices like "which specific apps" are represented by tokens that are meaningful only on that device — we do not receive a browsable log of everything a child does on their phone.
• What we store. We store the controls a parent configures (limits, bedtime and downtime schedules, category rules), plus events needed to apply and report them — for example, that a limit was reached, that a block screen was shown, or that a child requested more time.
• Parents are in control. A parent can view, change, or remove these controls at any time in the app, and removing a child or deleting the family removes the associated settings.

6. Children's privacy

Clann is designed to be set up and managed by a parent or guardian for their own family. It is not directed to children for independent sign-up, and we do not knowingly allow children to create their own accounts outside of a family a parent controls.

• A parent or guardian provides consent for, and manages, any child's participation in the family and the information associated with their device.
• We collect a child's information only to provide the family-safety features the parent has enabled (such as location sharing and screen-time controls), and we do not use it for advertising or sell it.
• A parent can review a child's information, stop collection by turning off features or removing the child, and request deletion at any time (see section 11).

7. How information is shared

We share information only in these limited ways:

• Within your family. Location, presence, and controls are shared among members of your Clann family according to each person's settings and role. That's the point of the app.
• Service providers. With the infrastructure and platform providers that help us run Clann, described in section 8. They may only process data on our behalf to provide their service.
• Legal & safety. When we reasonably believe disclosure is required by law, or is necessary to protect the safety, rights, or property of our users or others.
• Business transfer. If Clann is ever involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction; we'll require the successor to honor this policy.

We do not sell your personal information, and we do not share it with advertising networks or data brokers.

8. Service providers

Clann relies on a small number of providers, each receiving only what its job requires. They may process data solely on our behalf to provide their service:

• Apple. Sign in with Apple (authentication), Apple Push Notification service (notifications), Family Controls / Device Activity (parental controls), and StoreKit (purchases). Apple's handling of this data is governed by Apple's Privacy Policy.
• Railway (cloud hosting). Our servers and database run on Railway infrastructure in the United States. Feedback attachments (including screenshots) are stored in Railway’s object-storage product, which is operated by Tigris Data.
• Mapbox (maps & navigation). Map tiles and turn-by-turn routes are served by Mapbox; your device requests map imagery for the areas you view and routes you navigate.
• Mixpanel (product analytics). Receives the product-usage events described in section 2 — feature usage, not locations, messages, or health data. Child devices are never identified. You can opt out in Settings → Privacy.
• Weather services. To show local weather and severe-weather alerts on the family map, our servers send approximate member coordinates (not names or identities) to WeatherAPI.com (accessed through the RapidAPI gateway) and the U.S. National Weather Service. In CarPlay, the radar layer loads precipitation map tiles from RainViewer for the area you are viewing.
• Flight data services. If your family uses flight tracking, our servers query OpenSky Network (with adsb.lol as a fallback) and AeroDataBox (through the RapidAPI gateway) with flight numbers and in-flight position fixes to match and follow a flight. No names or account identities are sent.
• GitHub (support tooling). Feedback you submit is triaged in a private issue tracker after personal details are stripped; screenshots are never posted there.
• OpenStreetMap Nominatim (operations). When we investigate a reliability problem, our internal diagnostics tools may reverse-geocode a coordinate (turn a latitude/longitude into a street name) using the OpenStreetMap Foundation’s Nominatim service.
• AI-assisted operations. Our internal reliability tooling can use the Anthropic API to help triage diagnostic reports and feedback (under API terms that prohibit training on the data). This processes the minimized, personal-detail-stripped diagnostics described above — never location history or family messages.
• AI providers (currently inactive). Clann has an optional calendar-prediction feature that, when enabled, sends trip context (a first name, trip start coordinates, saved place names, and calendar event titles) to an AI provider (Anthropic or OpenAI) under API terms that prohibit training on the data. This feature is currently disabled; if we enable it, this section and the in-app disclosures will say so before any data flows.

We keep this list current — if a provider is added or removed, this page changes first.

9. Data retention

• We keep your account and family data for as long as your account is active.
• Location history and event data are retained to power timelines and presence, and are pruned over time; turning off sharing or removing a member reduces what remains.
• Diagnostic and telemetry data is retained only for a limited period to troubleshoot and improve reliability.
• When you delete your account (or a family is deleted), we delete or de-identify the associated personal data, except where we must retain limited records to comply with legal obligations.

10. Security

We protect your information with industry-standard safeguards:

• Data is encrypted in transit using TLS between the app and our servers.
• Access to production systems and data is restricted to what's necessary to operate the service.
• On-device data is protected by your device's own security (passcode, Face ID, or Touch ID).

No method of transmission or storage is ever 100% secure, but we work to protect your family's information and to respond promptly if a problem occurs.

11. Your choices & rights

• Location. Turn sharing on or off in the app, or change location permission in iOS Settings at any time.
• Notifications. Manage or turn off notifications in iOS Settings → Notifications → Clann.
• Access & deletion. You can remove family members, and you can delete your account and associated data from within the app or by contacting us.
• Regional rights. Depending on where you live (for example, under U.S. state privacy laws or the GDPR), you may have rights to access, correct, delete, or restrict the use of your personal information. We honor these rights — contact us to make a request, and we will not discriminate against you for exercising them.

12. Changes to this policy

We may update this Privacy Policy as the app evolves. When we do, we'll revise the "Last updated" date above, and for significant changes we'll provide additional notice in the app. Your continued use of Clann after an update means you accept the revised policy.

13. Contact us

Questions, concerns, or requests about your privacy? We'd genuinely like to hear from you.

Email: support@prvail.ai
Operator: Brian Vukmir (Clann), United States